Refund requests must be sent within 3 days of payment.

• If approved, the buyer is refunded minus the Stripe processing fee and the 10-15% platform fee.

• After 3 days, refunds are only possible if we can recover the funds from the seller.

• Refunds are always deducted from the seller’s next payout.

Tip: Clearly describe your class or product to…

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Payouts run through Stripe Express. Once your account is connected:

• Funds from sales are processed right away.

• Platform fees are 15% per digital sale (pro members) or 10% per digital sale (business members)
  Plus Stripe fees, which are usually 2.9% + 30¢ per transaction (varies slightly by country/card type).

• Stripe transfers to your bank on a 2–5…

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When uploading your raw class file, follow these steps carefully:

1. In the product form, choose Upload Video (don’t paste YouTube links here).

2. Select your file, then click “Upload Video” to start the upload.

3. Wait until it reaches 100% complete before moving on.

4. Once finished, complete the rest of the product details and click Save Product.

5. You…

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You’re fine—new listings can show Pending for a short review. We check:

• Title, cover, and price look correct

• Video link works (for classes)

• Download works (for digital files)
  Once approved, it flips to Published and is visible in the marketplace.

  Please allow up to 48hrs for admin approval.

1. Go to your profile → Edit → Media →

2. Paste your YouTube link into the Showreel & Selftape field.

3. Once saved, it will show on your public profile for bookers to watch.